Who We are Looking for

We encourage candidates from diverse backgrounds to apply, even if you do not meet every qualification listed below.

We are seeking an experienced Office Manager who takes ownership of the systems, spaces, and services that keep an organization running smoothly.

This role is ideal for someone who thrives in operational environments, understands how to manage multiple moving parts, and takes pride in ensuring that the workplace functions seamlessly every day. You will play a key role in maintaining structure, coordination, and continuity across office operations, reception, vendor services, and administrative workflows.

What Will You Do

Working closely with internal stakeholders, you will own the day-to-day operation of the office environment and ensure everything runs efficiently, reliably, and without disruption.

Office Operations, Facilities & Reception

• Oversee daily office operations to ensure a functional, organized, and professional workplace
• Manage reception responsibilities including greeting visitors and maintaining front desk coverage
• Coordinate incoming and outgoing mail, couriers, and deliveries
• Manage office supplies, kitchen stock, equipment, and general service requests
• Coordinate third-party vendors including cleaning and facility service providers
• Act as primary liaison with building management for maintenance and operational needs
• Maintain office access systems, keys, visitor logs, and security coordination (Telus system)
• Coordinate preventative maintenance and ensure timely resolution of facility issues
• Identify and resolve operational disruptions before they impact the workplace

Administrative & Executive Support

• Provide administrative and logistical support to leadership and operational teams
• Coordinate travel arrangements, scheduling, meetings, catering, and office hospitality
• Manage NDAs and general administrative documentation with accuracy and discretion
• Support ad hoc operational requests across departments in a fast-paced environment
• Triage incoming requests and ensure appropriate prioritization and follow-up
• Ensure meeting rooms and logistics are fully prepared in advance

Events & Office Coordination

• Support planning and coordination of internal meetings and office activities
• Manage logistics including scheduling, room setup, catering, and vendor coordination
• Support execution of office-based events and visitor experiences
• Contribute to a well-organized, professional, and welcoming office environment

Operational Effectiveness & Continuity

• Act as a central coordination point for office-related inquiries
• Identify inefficiencies in office operations and recommend practical improvements
• Maintain continuity of office systems, vendor relationships, and administrative workflows
• Document key operational knowledge including facilities, vendors, and office processes
• Ensure operational continuity during periods of change or increased demand
• Proactively identify and resolve issues before they impact business operations

What Will You Bring

• Strong sense of ownership over office operations and workplace functionality
• Ability to maintain structure and calm in a fast-moving environment
• Confidence in anticipating and resolving operational issues proactively
• Strong judgment in prioritizing competing demands
• Reliability and consistency in execution
• A collaborative approach and willingness to support across teams
• Accountability for your work and commitment to continuous improvement
• Respect for shared spaces and operational discipline
• Curiosity, adaptability, and pride in enabling organizational success

Nice to Have / Considered an Asset

• Experience working in a technical, engineering, or manufacturing environment
• Familiarity with managing office systems in a scale-up or high-growth organization
• Exposure to vendor contract management or procurement coordination
• Experience managing reception/front desk operations in a corporate or technical setting
• Comfort working with facility systems, security access tools, or building management portals
• Experience improving or streamlining office processes and workflows
• Ability to lift up 50lbs

Compensation and Benefits

• Annual salary: $70,000 – $80,000 CAD
• 100% employer-paid group benefits, including:
• Health and dental
• $750 annual Health Care Spending Account
• Employee & Family Assistance Program (EFAP)
• Flexible Paid Time Off policy
• Paid statutory holidays
• Employee-paid life insurance and long-term disability benefits